Bluecollar Enterprises has zero tolerance for UBE/UCE (unsolicited bulk
email/unsolicited commercial email). This policy protects our customers as well
as the internet community from the negative effects of "spam" related activity.
Bluecollar Enterprises defines UBE/UCE as unsolicited broadcast or commercial
email that is sent to addresses that do not affirmatively and verifiably
request such material from that specific sender.
Our Policies
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Bluecollar Enterprises customers, and customers of Bluecollar Enterprises
customers or any user of bandwidth and/or services on our network (herein
described as 'users') are prohibited from sending UBE/UCE. Users may be asked
to produce records that verify that explicit affirmative permission was
obtained from a recipient before a mailing was sent. Bluecollar Enterprises may
consider the lack of such proof of explicit affirmative permission of a
questionable mailing UBE/UCE at its sole discretion.
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Bluecollar Enterprises customers are prohibited from maintaining open mail
relays on their servers. Ignorance of the presence or operation of an open mail
relay is not and will not be considered an acceptable excuse for its (the open
mail relay) operation. Multiple infractions of this policy will result in a
discontinuation of service.
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Bluecollar Enterprises customers will be notified in the event that they may be
hosting sites listed as violators of the above policy. Again, failure to
rectify such situations may be cause for termination.
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Bluecollar Enterprises customers are prohibited from providing hosting services
for websites that have been included in UBE/UCE. Hosting includes, but is not
limited to, hosting website(s), providing DNS services as well as website
redirect services.
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Valid complaints received by Bluecollar Enterprises will be forwarded to
customer for a response and resolution. If within twenty-four (24) hours there
is no response, Bluecollar Enterprises may block traffic to and from the IP
address involved in the UBE/UCE complaint until the problem is resolved and
preventative measures have been implemented to prevent the violation from
recurring. All users are responsible for maintaining a working email contact
and updating that information with Bluecollar Enterprises when it changes.
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If Bluecollar Enterprises receives repeat complaints indicating that a problem
has not been resolved, Bluecollar Enterprises reserves the right to suspend
and/or cancel any and all services provided to the user after a notification of
no less than two (2) hours.
To report an incidence of abuse, please report it to
abuse@bcollar.net
